TERMS & CONDITIONS
Last Updated: January 2026
- Introduction
Welcome to JP Heating & Cooling Services (“JP Heating & Cooling,” “we,” “us,” or “our”). By accessing or using our website or requesting heating, cooling, HVAC, or water heater services, you agree to be bound by these Terms and Conditions.
These Terms apply to all homeowners, landlords, property managers, and small business owners who use our website or schedule service within our service area.
SMS Messaging Terms & Conditions
By providing your mobile phone number and opting in through our website, service request forms, or other communication methods, you consent to receive SMS and MMS messages from JP Heating & Cooling Services.
Program Description
JP Heating & Cooling Services sends SMS messages strictly for service-related purposes, including:
- Appointment confirmations and reminders
- Technician dispatch notifications
- Service updates
- Responses to customer inquiries
- Account or service notifications
Messages are only sent to customers who have explicitly opted in. Message frequency depends on your service requests and interactions with our team.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Opt-Out Instructions
You may opt out at any time by replying STOP to any message. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.
Re-Opt-In
If you wish to receive SMS messages again after opting out, you may re-opt-in by submitting a new opt-in form on our website or by contacting us directly.
Help & Support
Reply HELP to any message for assistance, or contact us using the information below:
Phone: 617-797-8377
Email: gabrielrueda76@gmail.com
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Age Requirement
You must be at least 18 years old to consent to receive SMS communications from JP Heating & Cooling Services.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.
Consent Statement
Consent to receive SMS messages is not a condition of purchasing any services.
- Services
JP Heating & Cooling Services provides residential and light commercial HVAC services, including but not limited to:
- Furnace repair, installation, replacement, and maintenance
- Boiler repair and service
- Air conditioning repair, installation, and maintenance
- Water heater repair and replacement
- General HVAC repair and maintenance
- 24/7 emergency HVAC services
All services are subject to availability, system condition, and on-site evaluation. Specific recommendations, pricing, and scope of work will be explained clearly before work begins.
- Use of Website
You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or interfere with the operation of the website.
You may not attempt to gain unauthorized access to our systems or misuse contact forms, scheduling tools, or communication channels.
- Payments & Billing
Payment terms will be explained prior to service. By approving an estimate or authorizing work, you agree to pay for the services provided.
We reserve the right to suspend or refuse service in cases of non-payment or violation of these Terms.
Any promotional discounts, including first-time customer or seasonal offers, apply as stated at the time of service and may not be combined unless otherwise specified.
- Intellectual Property
All content on this website, including text, logos, images, and design elements, is the property of JP Heating & Cooling Services unless otherwise stated.
Content may not be reproduced, distributed, or used without written permission.
- Limitation of Liability
JP Heating & Cooling Services is not liable for indirect, incidental, consequential, or punitive damages resulting from the use of our website or services.
While we aim to diagnose issues within 30 minutes and restore systems the same day when possible, timelines may vary based on system condition, parts availability, or circumstances beyond our control.
- Warranties & Guarantees
We stand behind our work. Parts and equipment may include manufacturer warranties ranging from 5 to 10 years where applicable.
Diagnostic and restoration guarantees apply as stated at the time of service and are subject to system condition and compliance with recommended repairs or maintenance.
- Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the Commonwealth of Massachusetts.
- Changes to Terms
We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on this page with a revised date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
- Contact Information
JP Heating & Cooling Services
73 Walton Avenue
Methuen, MA 01844
Phone: 617-797-8377
Email: gabrielrueda76@gmail.com
Available 24/7, Monday–Sunday
If you have questions about these Terms and Conditions, contact us anytime. We’re here to help.
