Privacy Policy

Effective Date: December 5, 2025

JP Heating and Cooling Services (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us—whether you’re scheduling service through our website, calling, emailing, or texting us directly.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and any other details you share when filling out a form, booking an appointment, or contacting us.
Usage Information: Basic website data such as IP address, browser type, and how long you stay on our site.

2. How We Use Your Information

We use the information you provide to:

Schedule and confirm appointments.
Respond to questions or service requests.
Send service reminders, updates, or special promotions.
Improve our website and services to better serve you.

3. SMS Messaging & Consent

If you provide your phone number through our website, forms, or in-person, you agree to receive SMS messages related to:

Appointment confirmations and reminders
Service updates
Occasional promotions

Message Frequency: Varies depending on your interactions with us

Message & Data Rates: May apply

Opt-Out: Reply “STOP” to any message to unsubscribe

Help: Reply “HELP” for support

We never sell, rent, or share your mobile number with third parties for marketing.

4. How We Protect Your Information

We take reasonable security steps to protect your personal data from unauthorized access, use, or disclosure.

5. Sharing Your Information

We may share your information only in the following cases:

With trusted service partners who help us operate (e.g., scheduling or messaging platforms)
If required by law or legal process
With your consent

We will never sell your personal information.

6. Cookies & Tracking

Our website may use cookies or analytics tools to improve your browsing experience. You can disable cookies in your browser if you prefer not to allow this.

7. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted here with a new effective date.

8. Contact Us

If you have any questions about this policy or how we handle your information, please reach out:

JP Heating and Cooling Services
73 Walton Avenue, Methuen, MA 01844
Phone: 617-797-8377
Email: gabrielrueda76@gmail.com

Complete Comfort. All Year.

From fast furnace repairs to 24/7 emergency calls, we handle heating, cooling, and water systems with speed, honesty, and care.

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The team provided exceptional heating and cooling service with unmatched professionalism and care. Every step of the process was handled efficiently, from quick diagnostics to flawless repairs. Their friendly approach and commitment to…

Terrance Marcelo

I’ve had 2 other companies out to my tenants house this week and no one could figure out the issue. I called this company and from the information I gave him over the phone they knew what the issue was. Michael arrived on time, called 30 …

Brooklyn Kash

Great experience! I am a property owner in the Merrimack valley area and have used JP’s services for over 10 years for heating, air conditioning, and plumbing. They are very professional and have great emergency services! They have gotten …

JASMIN RUEDA

These professionals did an amazing job providing a maintenance on my furnace. Thank you so much for the quick response and great pricing. We will definitely recommend you!

Anthony Henriquez

5 star rating!!! We have used this company for 3 years since we bought our first home. As first time home buyers we didn’t realize all the repairs that come with home ownership! Gabriel our technician was a godsend. He always answers our …

Kathy Hernandez

Thank you so much for helping me with the mass save rebates. You guys streamlined the whole process for me. I just received my rebates! You guys were great. My heating system is working phenomenal too!

Kayla Simmons

Very professional service. The technician was well schooled in her trade. Nicole did a great job repairing our hvac system. She comes highly recommended by our family. Thank you!

Brian King