What to do when heating is not working?

When heating fails in the middle of winter, we need to act fast and stay safe. In this guide, we explain what to check first, which warning signs demand immediate emergency repair, and when we should call a licensed technician to restore heat quickly and safely.
Key Takeaways
- We put safety first: if we smell gas, hear loud metal banging, see breakers trip repeatedly, or our carbon monoxide alarm sounds, we leave immediately and call for emergency help.
- We start with basic troubleshooting such as confirming the thermostat setting, resetting the breaker once, replacing a clogged air filter, and checking that the fuel supply remains active.
- We often see frozen condensate lines, blocked vents, low boiler pressure, and short cycling cause no heat or weak heating during winter months.
- We avoid opening sealed furnace panels or handling gas and electrical components, since licensed technicians must complete those internal repairs.
- We schedule prompt or 24/7 emergency service if heat doesn’t return quickly—especially during freezing temperatures—to prevent further damage and protect our home.
Heating Suddenly Stopped? Start Here First
Heat can stop working without warning during the coldest days of winter. When heating not working issues hit in Methuen MA, North Shore MA, Merrimack Valley, or New Hampshire, we know it feels urgent.
Before doing anything else, check for safety.
If we smell gas, we leave the house immediately and call the gas company from outside. If the carbon monoxide alarm is sounding, we get everyone out and call emergency services. Any burning smell, loud banging, grinding noises, or breakers that keep tripping means we stop and call for emergency heating repair right away.
Most no heat in house calls we respond to are caused by small, common issues. A tripped breaker. A dirty filter. A frozen condensate line. An empty oil tank. A thermostat not working. These are especially common during freezing Massachusetts and New Hampshire winters.
Staying calm helps. A simple step-by-step check often restores heat within minutes. If these quick checks don’t solve the problem, 24/7 heating repair is ready when needed. It’s also helpful to review what causes systems to shut down suddenly in this guide on what causes an HVAC system to stop working suddenly.
Step-by-Step Heating System Troubleshooting You Can Safely Do
Many heating problems can be identified with a few safe checks. Heating system troubleshooting doesn’t require special tools, and we can usually do these steps in order.
Quick Heating Checklist
Start with these simple items:
- Check the thermostat. Make sure it’s set to “Heat.” Raise the temperature 3–5 degrees above room temperature to test. If the screen is blank, replace the batteries. If the thermostat isn’t responding, this guide on why a thermostat won’t turn on the heat may help.
- Check the circuit breaker. Look at the electrical panel for a tripped breaker labeled furnace or boiler. Reset it once only. If it trips again, stop and call for service.
- Inspect the air filter. A dirty filter can restrict airflow and cause a furnace not turning on or short cycling. Replace it if it looks clogged.
- Confirm the fuel supply. Ensure the oil tank has fuel. Make sure the gas valve is on. Check the propane tank level if applicable.
- Check the emergency shut-off switch. Look for a red switch near basement stairs or close to the unit. It can be bumped off accidentally.
- Look for frozen condensate lines. High-efficiency furnaces often have white PVC pipes. During freezing temperatures in MA and NH, those lines can freeze and shut the system down.
We should never open sealed furnace panels, disconnect gas lines, or take apart internal components. That can create safety risks and cause further damage.
If these steps don’t restore heat, it’s time to schedule professional help. Whether the boiler not working or the furnace won’t start, our heating services team responds quickly in Methuen and throughout the North Shore.
Common Reasons Your Heat Is Running But the House Is Still Cold
Sometimes the system turns on, but rooms stay chilly. The equipment sounds like it’s running, yet the temperature barely moves.
Several issues cause this:
- Severely dirty air filters can choke airflow. Warm air never properly circulates through the house.
- Blower motor problems can reduce air movement. We see worn belts or failing motors during Merrimack Valley winters, especially in older systems.
- Duct leaks or blocked vents prevent heat from reaching living spaces. Closed supply registers or furniture blocking vents make the system work harder while delivering less warmth.
- Low boiler pressure or failed components limit hot water circulation in boiler systems.
- Short cycling causes the furnace to turn on and off every few minutes due to overheating, sensor faults, or airflow restrictions.
Frozen condensate lines and pilot light problems are frequent winter service calls in our area. These conditions interrupt normal heating even though the system appears active. More detail on this issue is explained in why a furnace is blowing cold air.
If heat is running but the house remains cold, internal components may be failing. At that point, searching for HVAC repair near me and calling a licensed technician is the safest path. Internal repairs aren’t DIY projects, especially involving gas or high-voltage parts.
Call Now If You Notice These Signs
Some heating problems can wait a short time. Others require immediate action.
Call for emergency heating repair if we notice:
- Gas smell or a carbon monoxide alarm
- No heat during freezing temperatures
- Repeated breaker trips
- Loud banging, grinding, or metal-on-metal noise
- System turning on and off every few minutes
- Water pooling around the boiler or furnace
Freezing conditions change everything. When temperatures drop below freezing, we should never wait. Frozen pipes can burst and cause severe property damage. This guide on not having heat in the winter explains why quick action matters.
If temperatures are mild and the system is running intermittently, we still recommend scheduling service quickly. Delays often turn minor repairs into major breakdowns. For clarity, this article on how to know if HVAC repair is urgent can help determine next steps.
Our emergency HVAC services team provides 24/7 heating repair across Methuen MA, North Shore MA, Merrimack Valley, and New Hampshire. We respond as quickly as possible and communicate clearly about arrival times.
What to Expect When You Call for Heating Repair in Methuen MA and Surrounding Areas
Calling for heating repair should feel straightforward and stress-free.
When we receive the call, we respond promptly and confirm the issue. If it’s urgent, we prioritize it immediately. We offer 24/7 heating repair and handle emergency calls as quickly as scheduling allows.
Upon arrival, our technician performs a complete diagnostic before recommending anything. We identify exactly what failed and explain why it happened. Clear information comes first.
Pricing is discussed before work begins. We don’t pressure anyone into unnecessary replacements. If a repair makes sense, we recommend repair. If replacement is truly more cost-effective, we explain that openly.
Many homeowners ask how fast we can arrive in Methuen or surrounding towns. Response time depends on weather and call volume, but we always communicate realistic timeframes.
Others ask whether to repair or replace the furnace. In most cases, repair is the right first step unless the unit is at the end of its lifespan or the cost is close to replacement value.
Our team respects every home we enter. Clean work. Honest answers. Dependable follow-through. Service areas across the region are listed here: local service areas. Scheduling is simple through our contact page.
Preventing the Next Heating Breakdown
Annual heating maintenance before winter makes a real difference in North Shore MA and New Hampshire. Regular inspections reduce surprise breakdowns and improve efficiency.
During maintenance visits, we often find worn igniters, clogged filters, failing motors, low boiler pressure, and safety switch problems. Catching those early prevents mid-winter emergencies.
Routine service improves performance and helps lower energy bills. Systems run cleaner and last longer with proper care.
If heating not working hasn’t been resolved, fast help is available. Same-day and emergency heating repair are offered whenever scheduling allows. Trusted local service is available throughout Methuen MA, Merrimack Valley, North Shore MA, and New Hampshire.